Patient Information

We are here to help you enjoy your life, pain-free! To make a convenient appointment, simply call us today at (613) 564-9000 (downtown Ottawa) or (613) 831-5554 (Kanata/Stittsville). Ottawa Health Group is dedicated to helping you identify the cause of your pain and creating a custom treatment program that will allow you to return to normal activities pain-free.

Before Your First Visit

  • Make a list of questions that you have to discuss on your first visit.
  • List signs and symptoms that can be of importance to the practitioner.
  • Have in writing key past medical history, previous treatments, current medications, and other important information.
  • Please verify your eligible benefits with your insurance company.
  • Complete your health history paperwork following the link sent to you at the time of booking, otherwise please arrive 15 minutes early to allow sufficient time.
  • Bring any relevant X-rays or previous medical reports.

What to Expect on Your First Visit

  • You will register with our friendly front office staff.
  • You will meet with our selected chiropractor, physiotherapist or massage therapist for your initial assessment.
  • During the assessment, your practitioner will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
  • Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your practitioner if anything is hurting or bothering you during the examination.
  • Your practitioner will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. They will discuss the recommendations with you.
  • There will be some treatments performed on the first day to get you started on your road to recovery. However, during the next visit, you will get into the full swing of your treatment plan.
  • You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your practitioner. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead as much as possible.
  • Your practitioner will write up their findings and treatment plan to submit to your referring physician or another medical professional should you choose to do so.
  • If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.